Every gown is prepared to order, then shipped with a tracking number. Allow 2 to 4 weeks depending on the style. Plan ahead - order at least 2 months before your big day, so you keep time for fittings and alterations.

Every gown is made to your measurements. On the gown page, choose your usual US size as a base, then give us five measurements: bust, waist, hips, hollow to floor and the heel height you will wear. The atelier cuts to them exactly. If in doubt, write to us with your measurements and we will advise you personally.

Because the gown is cut to your measurements, alterations are rarely needed. As with any wedding gown, a final visit to a seamstress for the hem is sometimes wise: plan it three to four weeks before the day. Expect roughly €40 to €100 depending on the alteration.

A gown made to your measurements is made for you alone, which is why we ask you to write to us before anything else: our team replies within 24 hours, checks the measurements with you and explains the steps to follow, in line with our terms of sale.

Yes. Payments are handled by Shopify Payments (card, PayPal, Apple Pay) and your details are encrypted end to end. We never see your card number.

As soon as your order ships you receive an email with your tracking number. You can also visit our Order tracking page, which details every stage from atelier to doorstep.

Yes — veils, hooded capes, boleros, shawls and gloves are chosen to sit beautifully with our gowns, and one of them is offered with every gown: add it to your cart with the gown, it is deducted at checkout.

On WhatsApp, or by email through the Contact page, seven days a week. We reply within 24 hours — often far sooner. For any question about an order in progress, please include your order number.